Customer Service Week
Customer Service Week 2022
This week-long celebration of customer service is an opportunity to reflect on our achievements and commitment to providing service excellence to our Clients and Residents.
Our average score in a recent resident survey was 9.8/10 for the speed and quality of works carried out in residential properties and for the reliability and helpfulness of our engineers.
Alongside these excellent statistics, we have received pleasing feedback from Residents regarding our fantastic team:
“Scott is a massive asset to Niblock Electrical, very well-mannered and clean when working.”
“Niko was very professional whilst completing the electrical safety test and should get employee of the month.”
“Amine was very professional and answered all the questions we had for some issues we had with our electrics, very happy with the service we received.”
“Very happy with the electrical safety test that was completed, George was very professional and thorough.”
“Tyrell was very professional. We were very happy with the service we received from Niblock, Tyrell completed the test and fixed some electrical issues we have had in the property for a while.”
We are proud to provide a high level of customer service throughout our contracts, in residential and commercial properties alike.